Freshtel Bill Payment e-Guide

Method 1: Quick payment via:

From Email

Click on the payment link provided as showns:
email image

From QR Code

Click on the payment link provided or scan on the QR Code.
qr code image

From SMS

I. Click on the payment link provided
II. Select the amount wish to pay
III. Click "Proceed"

Method 2: Online payment via Customer Portal

1

Login to Freshtel.
Enter Email & passowrd >
Click "Log in"

2

Tick billing invoice that wish to pay for. >
Click "Pay Now"
**Please tick starting from the oldest outstanding bills

3

Select a payment method:

Payment Method: Credit / Debit Card

1

Select "Credit / Debit Card >
Click "Proceed"

2

Enable Auto Debit (Optional)
**To allow Freshtel Internet to perform recurring payment after monthly bill is generated

3

Tick to agree on Freshtel Internet's Term & Condition & Privacy Notice >
Click "Pay Now"
credit/debit image 1 credit/debit image 2

Payment Method: Online Banking

1

Select "Online Banking" or
"e-Wallet" > Click "Pay Now"

2

Fill your name > Click "Submit"

3

Select bank account > Click "Proceed"
online image 1 online image 2